2008 Public Service Employee Survey

Questions

• 1. I have the materials and equipment I need to do my job.
• 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
• 3. When I prepare written materials, including electronic mail, I feel free to use the official language of my choice.
• 4. My job is a good fit with my interests.
• 5. I have support at work to balance my work, family and personal life.
• 6. I am satisfied with my current work arrangement (e.g., regular hours, telework, compressed work week).
• 7. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
• 8. Overall, I like my job.
• 9. I get a sense of satisfaction from my work.
• 10. I know how my work contributes to the achievement of my department’s or agency’s goals.
• 11. I have a say in decisions and actions that have an impact on my work.
• 12. I am encouraged to be innovative or to take initiative in my work.
• 13. I can complete my assigned workload during my regular working hours.
• 14a. I feel that the quality of my work suffers because of… constantly changing priorities
• 14b. I feel that the quality of my work suffers because of… lack of stability in my department or agency
• 14c. I feel that the quality of my work suffers because of… too many approval stages
• 14d. I feel that the quality of my work suffers because of… unreasonable deadlines
• 14e. I feel that the quality of my work suffers because of… having to do the same or more work, but with fewer resources
• 14f. I feel that the quality of my work suffers because of… high staff turnover
• 15a. What were the three most important attributes that attracted you to your current job? Desire to gain experience or greater experience in the department or agency
• 15b. What were the three most important attributes that attracted you to your current job? Ability to contribute to making a difference to the lives of Canadians
• 15c. What were the three most important attributes that attracted you to your current job? Job security
• 15d. What were the three most important attributes that attracted you to your current job? Geographical location of the job
• 15e. What were the three most important attributes that attracted you to your current job? My interests match the responsibilities of the job
• 15f. What were the three most important attributes that attracted you to your current job? Opportunity to work on innovative or ‘leading edge’ projects
• 15g. What were the three most important attributes that attracted you to your current job? Good career opportunities in the department or agency
• 15h. What were the three most important attributes that attracted you to your current job? Developmental / learning opportunities in the department or agency
• 15i. What were the three most important attributes that attracted you to your current job? Opportunity to work with well-respected manager
• 15j. What were the three most important attributes that attracted you to your current job? Good work-life balance practices
• 15k. What were the three most important attributes that attracted you to your current job? Compensation (salary, benefits)
• 15l. What were the three most important attributes that attracted you to your current job? Employees’ efforts are recognized
• 15m. What were the three most important attributes that attracted you to your current job? Offered a promotion
• 15n. What were the three most important attributes that attracted you to your current job? Department or agency has been recognized for its good workplace practices
• 15o. What were the three most important attributes that attracted you to your current job? Other
• 16. My job is a good fit with my skills.
• 17. I get the training I need to do my job.
• 18. The training offered by my department or agency is available in the official language of my choice.
• 19. I have opportunities to develop and apply the skills I need to enhance my career.
• 20. My department or agency does a good job of supporting employee career development.
• 21. I am able to get on-the-job coaching to help me improve the way I do my work.
• 22. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
• 23. I believe I have opportunities for promotion within the Public Service, given my education, skills and experience.
• 24a. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Conflict between work and family or personal obligations
• 24b. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Lack of access to language training in my second official language
• 24c. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Lack of access to learning opportunities
• 24d. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Lack of access to developmental assignments
• 24e. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Lack of information about job opportunities
• 24f. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Restriction in the area of competitions
• 24g. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Level of education
• 24h. To what extent, if at all, have any of the following adversely affected your career progress in the Public Service over the last three years? Discrimination
• 25. Overall, I am satisfied with my career progress in the Public Service.
• 26. In my work unit, we work cooperatively as a team.
• 27. During meetings in my work unit, I feel free to use the official language of my choice.
• 28. In my work unit, we learn from our mistakes and do what it takes to correct them.
• 29. I am satisfied with the way in which informal complaints on workplace issues are resolved in my work unit.
• 30. In my work unit, every individual, regardless of race, colour, gender or disability would be / is accepted as an equal member of the team.
• 31. My work unit provides high quality service to its clients.
• 32. I would prefer to remain with my work unit, even if a comparable job was available elsewhere in my department or agency.
• 33. I receive useful feedback from my immediate supervisor on my job performance.
• 34. I can count on my immediate supervisor to keep his or her promises.
• 35. My immediate supervisor keeps me informed about the issues affecting my work.
• 36. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
• 37. I feel that I can disagree with my immediate supervisor on work-related issues without fear of reprisal.
• 38. My immediate supervisor assesses my work against identified goals and objectives.
• 39. I receive meaningful recognition from my immediate supervisor when I do a good job.
• 40. If I were to suggest ways to improve how we do things, my immediate supervisor would take them seriously.
• 41. My immediate supervisor distributes work fairly.
• 42. My immediate supervisor helps me determine my learning needs.
• 43. In my work unit, I believe that we hire people who can do the job.
• 44. In my work unit, the process of selecting a person for a position is done fairly.
• 45. When I was a candidate in competitions during the past three years, I found that the competitions were run in a fair manner.
• 46. When I was a candidate in competitions during the past three years, I had the opportunity to demonstrate my capabilities for the position.
• 47. I can clearly explain to others the direction (for example, the vision, values or mission) of my department or agency.
• 48. Supervisors and senior managers are committed to ensuring occupational health and safety in my workplace.
• 49. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
• 50. I feel I can initiate a formal redress process (grievance, right of appeal, health and safety, etc.) without fear of reprisal.
• 51. Senior managers respect the provisions of my collective agreement.
• 52. I have confidence in the senior management of my department or agency.
• 53. Senior management in my department or agency makes effective and timely decisions.
• 54. I believe that senior management will try to resolve concerns raised in this survey.
• 55. I believe that senior management has made progress toward resolving the issues raised in the 2005 Public Service Employee Survey.
• 56. The people that I work with in my department or agency, readily share information with others who need it.
• 57. Essential information flows effectively from senior management to staff.
• 58. Overall, my department or agency treats me with respect.
• 59. Based on my experience working in my department or agency, I would recommend it as a good place to work.
• 60. I am satisfied with my department or agency.
• 61. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal Public Service.
• 62. Are you planning to leave the Public Service within the next five years?
• 63. Do you intend to leave your department or agency in the next two years?
• 64. Please indicate your reason for leaving.
• 65a. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. End of contract or term of employment
• 65b. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To pursue more interesting work
• 65c. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To make better use of my training and skills
• 65d. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To explore greater career opportunities elsewhere
• 65e. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To take advantage of greater developmental / learning opportunities elsewhere
• 65f. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Job security
• 65g. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Family / caring commitments
• 65h. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Health (burnout, disability, etc.)
• 65i. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To achieve better work-life balance
• 65j. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. To accept a promotion
• 65k. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. My immediate supervisor does not manage people and projects effectively
• 65l. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. A lack of input into decisions affecting my job and career
• 65m. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. A lack of recognition for doing a good job
• 65n. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Workplace difficulties (conflict with management or colleagues, work environment, etc.)
• 65o. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Lack of organizational stability in my department or agency
• 65p. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Compensation (salary, benefits)
• 65q. You indicated that you intend to leave your department or agency (or are not sure) in the next two years; please indicate the three most important reasons why. Other
• 66a. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. I enjoy the type of work I am doing
• 66b. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. My job is a good fit with my training and skills
• 66c. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Job security
• 66d. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Good career opportunities in my department or agency
• 66e. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Good developmental / educational opportunities in my department or agency
• 66f. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. I am able to achieve a good work-life balance
• 66g. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. My immediate supervisor manages people and projects effectively
• 66h. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. I am involved in decisions affecting my job and career
• 66i. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. I am recognized for doing a good job
• 66j. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Promotion
• 66k. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Good working relationships
• 66l. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Organizational stability within my department or agency
• 66m. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Compensation (salary, benefits)
• 66n. You indicated that you intend to stay with your department or agency (or are not sure) for at least two years; please indicate the three most important reasons for staying. Other
• 67. I am familiar with the provisions of my collective agreement.
• 68. My immediate supervisor understands and respects the provisions of my collective agreement.
• 69. Senior management in my department or agency engages in meaningful consultation with my union on workplace issues.
• 70. The relationship between my union and senior management in my department or agency is highly productive.
• 71. After having read the definition of harassment, in the past two years, have you been the victim of harassment on the job?
• 72a. From whom did you experience harassment on the job? Co-workers
• 72b. From whom did you experience harassment on the job? Individuals with authority over me
• 72c. From whom did you experience harassment on the job? Individuals working for me
• 72d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
• 72e. From whom did you experience harassment on the job? Individuals from other departments or agencies
• 72f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
• 73. After having read the definition of discrimination, in the past two years, have you been the victim of discrimination on the job?
• 74a. From whom did you experience discrimination on the job? Co-workers
• 74b. From whom did you experience discrimination on the job? Individuals with authority over me
• 74c. From whom did you experience discrimination on the job? Individuals working for me
• 74d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
• 74e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
• 74f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
• 75a. Please indicate the type of discrimination you experienced. (Mark all that apply.) Race
• 75b. Please indicate the type of discrimination you experienced. (Mark all that apply.) National or ethnic origin
• 75c. Please indicate the type of discrimination you experienced. (Mark all that apply.) Colour
• 75d. Please indicate the type of discrimination you experienced. (Mark all that apply.) Religion
• 75e. Please indicate the type of discrimination you experienced. (Mark all that apply.) Age
• 75f. Please indicate the type of discrimination you experienced. (Mark all that apply.) Sex
• 75g. Please indicate the type of discrimination you experienced. (Mark all that apply.) Sexual orientation
• 75h. Please indicate the type of discrimination you experienced. (Mark all that apply.) Marital status
• 75i. Please indicate the type of discrimination you experienced. (Mark all that apply.) Family status
• 75j. Please indicate the type of discrimination you experienced. (Mark all that apply.) Mental or physical disability
• 75k. Please indicate the type of discrimination you experienced. (Mark all that apply.) Pardoned conviction
• 76. My department or agency works hard to create a workplace that prevents harassment and discrimination.
• 77. I am satisfied with the way in which my work unit responds to matters related to harassment and discrimination.
• 78. I am satisfied with the way in which my department or agency responds to matters related to harassment and discrimination.
• 82a. Do you currently work according to any of the following alternate working arrangements? Compressed work week
• 82b. Do you currently work according to any of the following alternate working arrangements? Flexible work schedule (i.e., variable start and end times)
• 82c. Do you currently work according to any of the following alternate working arrangements? Telework
• 82d. Do you currently work according to any of the following alternate working arrangements? Job Sharing
• 82e. Do you currently work according to any of the following alternate working arrangements? Income Averaging
• 84. In your current job, how many supervisors have you had in the last three years? (If you have been in your current job for less than three years, please report the number of supervisors you have had since you started your current job.)
• 86. In the past three years, how many promotions have you had?
• 104. Are you provided with the accessibility tools and / or media resources that are critical in the performance of your work?